Service

The Olympus notion of service extends beyond preventive maintenance and callbacks to developing lasting partnerships with our customers.

Our focus is on safeguarding the value of a property by ensuring that its elevators perform safely and smoothly, and provide uninterrupted service - not in the short term but over the lifetime of the installation.

Elevators are complex integrated systems that combine electro-mechanical components, electronics and software. To work optimally and stand the test of time, they need specialised preventive maintenance driven by technical expertise, genuine spares and a concern for safety.

Olympus provides these through its national network of service centres. We invest continuously in training, new technologies, process refinements and in information systems. All directed towards raising the service benchmark and fulfilling our promise to our customers.

• Computerised Call Registration and
  Tracking.
• Structured Preventive Maintenance
  schedules.
• A variety of Service Contracts to suit
  different needs.
• Tele-monitoring capability.
• Knowledge base for each elevator in
  service.
• Detailed route-mapping to shorten
  response times.
• Comprehensive spare-parts inventory.